Whether you can cancel or make changes to your order will depend on when you placed the order. Our standard processing time is between 1-2 business days. During this time, you can reach out to our Customer Support team and cancel your order if needed.
However, under our Terms of Service, you cannot make a change to an order after it has been processed.
For help filing a return, contact our support team here. We will provide you with the applicable instructions and return address needed to complete your return.
We are currently offering a 50% discount on our Haarko Santoku knife or a Huusk Japanese Chef Knife. Just click on the upper or lower banner on this page.